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Our Policies

This page contains the official policies adopted by the Board of Trustees of the Eldonian Community Trust. These documents reflect our commitment to transparency, accountability, safeguarding, and good governance.

If you require any of these documents in an accessible format or have questions about their content, please contact us.

Board Induction & Training Policy:

Outlines how new trustees are onboarded and supported, including initial induction, ongoing training, and development to ensure effective governance and informed decision-making.

Complaints Policy:

Outlines the process for raising, investigating, and resolving complaints fairly and transparently, ensuring accountability and continuous improvement.

Conflicts of Interest Policy:

Sets out how trustees and staff must declare and manage personal or professional interests to maintain integrity in decision-making.

Financial Controls and Management Policy:

Details the procedures for budgeting, expenditure, record-keeping, and internal controls to ensure responsible use of charitable funds.

Fundraising & Donations Policy:

Defines the principles and practices guiding ethical fundraising, donor engagement, and the receipt and use of donations.

GDPR Policy:

Explains how personal data is collected, stored, and used in line with UK GDPR, protecting the privacy and rights of individuals.

Health & Safety Policy

Outlines the charity’s commitment to maintaining a safe environment for staff, volunteers, and beneficiaries across all activities.

Legal Representation & Advice Policy

Describes the process for seeking legal advice and appointing representatives to protect the charity’s interests and ensure compliance.

Lone Working Policy

Provides guidance and risk management measures for staff and volunteers working alone to ensure their safety and wellbeing.

Misappropriated Assets Policy

Explains how allegations or suspicions of misuse of charity property or funds are reported, investigated, and addressed.

Photography & Media Consent Policy:

Outlines consent requirements and procedures for taking, using, and storing images and video, particularly of children and vulnerable people.

Safeguarding Policy:

Sets out the charity’s approach to protecting children and vulnerable adults from harm, abuse, or exploitation across all activities.

Trip & Outing Policy:

Details the planning, risk assessment, supervision, and safeguarding measures required for any organised trips or external activities.

Trustee Code of Conduct Policy:

Establishes the standards of behaviour, responsibilities, and ethical conduct expected of all charity trustees.

Volunteers Policy:

Explains the recruitment, support, rights, and responsibilities of volunteers, and how they contribute safely and effectively to the charity's mission.

Whistleblowing Policy:

Provides a secure and confidential process for reporting serious concerns about wrongdoing within the organisation without fear of retaliation.

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